TERMS AND CONDITIONS – Vite7Delivery
Last updated: March 26, 2025
Welcome to Vite7Delivery! These Terms and Conditions govern your use of the Vite7Delivery mobile application and the services related to fast food deliveries, provided by Vite7Delivery, a Passenger Transportation and Fast Food Delivery company on demand, and registered under CNPJ 39.777.046/0001-57.
By accessing or using the Application and the Services, you agree to comply with these Terms. If you do not agree to these Terms, do not access or use the Application or the Services.
**1. REGISTRATION AND ACCOUNT**
* **Eligibility:** To use the Application, you must be at least 18 years of age and have the legal capacity to enter into contracts.
* **Registration:** To access certain features of the Application, you will need to create an account. You agree to provide accurate, complete and current information during the registration process and to keep such information current.
* **Account Responsibility:** You are responsible for maintaining the confidentiality of your password and account and for all activities that occur under your account. You agree to immediately notify Vite7Delivery of any unauthorized use of your account or any other breach of security.
* **Verification:** Vite7Delivery may, at its discretion, verify the information provided by you during registration or at any time thereafter.
**2. VITE7DELIVERY SERVICES**
* **Intermediation:** Vite7Delivery acts as an intermediary between you and the partner establishments (“Restaurants”) listed on the Application. We facilitate the placement of orders for food and beverages (“Products”) from Restaurants, but are not responsible for the preparation, quality, safety or delivery of the Products.
* **Availability:** The availability of Restaurants and Products may vary depending on your location and venue.
* **Prices:** Prices for Products are set by the Restaurants and may change at any time. Vite7Delivery may charge service fees, delivery fees or other fees, which will be clearly displayed before notification of your order.
* **Orders:** By placing an order through the Application, you agree to pay the full amount of the order, including applicable taxes and fees.
* **Payment:** Payment for orders is processed through [accepted payment methods, e.g. credit card, e-wallets, etc.]. You agree to provide valid payment information and authorize Vite7Delivery to charge the full amount of the order.
* **Cancellation:** You may cancel an order before it is accepted by the Restaurant. After cancellation, cancellation may be subject to fees or restrictions, as defined by the Restaurant.
* **Delivery:** Delivery of Products is carried out by partner delivery agents (“Deliverers”) or by the Restaurants themselves. Vite7Delivery is not responsible for any delays, damages or losses that occur during delivery.
* **Order Issues:** If you have any issues with your order (e.g. incorrect order, missing item, damaged product), please contact Vite7Delivery support or the Restaurant directly as soon as possible.
**3. USER RESPONSIBILITIES**
* **Proper Use:** You agree to use the Application and Services in a legal, ethical and responsible manner. You may not use the Application for any illegal, fraudulent or dangerous purposes.
* **User Content:** You are responsible for any content that you post or transmit through the Application (e.g. Restaurant reviews). You agree not to post content that is unlawful, defamatory, obscene, threatening or that violates the rights of others.
* **Restrictions:** You agree not to:
* Copy, modify or distribute the Application or its content.
* Use any robot, spider or other automatic device to access the Application.
* Interfere with the operation of the Application or its servers.
* Attempt to gain unauthorized access to any part of the Application or Vite7Delivery’s systems.
* Violate any applicable law or regulation.
**4. INTELLECTUAL PROPERTY**
* The Application and all of its contents (including, but not limited to, text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software) are the property of Vite7Delivery or its licensors and are protected by copyright and other intellectual property laws.
* You may not use any trademark, logo or other proprietary material of Vite7Delivery without Vite7Delivery’s prior written consent.
**5. DISCLAIMER**
* Vite7Delivery provides the Application and Services on an “as is” and “as available” basis. We do not warrant that the Application or Services will be uninterrupted, error-free, or secure.
* Vite7Delivery is not liable for any direct, indirect, incidental, special, consequential or punitive damages arising out of the use or inability to use the Application or the Services.
* Vite7Delivery is not responsible for the acts, omissions or conduct of Restaurants, Delivery Drivers or other Users.
**6. LIMITATION OF LIABILITY**
* Vite7Delivery’s total liability for any claims arising out of these Terms or your use of the Application or the Services will be limited to the amount you have paid Vite7Delivery for the Services in the last 30 days.
**7. INDEMNIFICATION**
* You agree to indemnify and hold harmless Vite7Delivery, its directors, employees, agents, and licensors from and against any and all claims, losses, damages, liabilities, costs, and expenses (including attorneys’ fees) arising out of your use of the Application or the Services, your violation of these Terms, or your violation of any third party rights.
**8. CHANGES TO THE TERMS**
* Vite7Delivery may modify these Terms at any time. We will post the most recent version of the Terms on the Application and indicate the date it was last updated. Your continued use of the Application or the Services following the posting of revised Terms will constitute your acceptance of the changes.
**9. TERMINATION**
* Vite7Delivery may terminate or suspend your access to the Application or the Services at any time, for any reason, without notice. * You may terminate your account at any time by contacting Vite7Delivery support.
**10. APPLICABLE LAW AND JURISDICTION**
* These Terms shall be governed by and construed in accordance with the laws of the Federative Republic of Brazil, and other countries in which it operates.
* Any dispute arising from these Terms or from the use of the Application or the Services shall be resolved exclusively by the competent courts of the current jurisdiction.
**11. GENERAL PROVISIONS**
* These Specific Terms are the entire agreement between you and Vite7Delivery regarding the use of the Application and the Services.
* If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
* Vite7Delivery's failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
**12. CONTACT**
If you have any questions about these Terms, please contact us at:
* **Email:** suporte@vite7.com
* **Phone:** +49 17630390490
* **Address:** Rua Nicaragua, 234
Complemento: Pavmto02 Sala A
Neighborhood: Jardim America
ZIP Code: 29140-390
City: Cariacica
State: Espírito Santo