Privacy policy

Privacy Policy for Vite7 Delivery

Introdução

Privacy Policy for Vite7 Delivery
Introduction
Welcome to Vite7 Delivery. This policy explains how the Vite7 Delivery website and related applications collect, use, share, and protect the personal information we collect through this website or through different channels. Vite7 Delivery connects users who need items delivered by our couriers from restaurants or affiliated stores to their desired location. This policy also applies to any mobile applications we develop for use with our services on the Site. Please read below to learn more about our information policies. By using this Site, you agree to these policies.

Information we collect

Information provided by your web browser

You have to provide us with personal information like your name, contact number, mailing address, and email ID. Our app will also fetch your location information to provide you with the best service. Like many other websites, we may record information that your web browser routinely shares, such as your browser type, browser language, software and hardware attributes, the date and time of your visit, the web page from which you came, your Internet Protocol address, and the geographic location associated with that address, the pages on this Site that you visit, and the time you spent on those pages. This will generally be anonymous data that we collect on an aggregate basis.

Personal Information You Provide

To use our service, you must create an account on our Site. To establish your account, we will ask for personally identifiable information that can be used to contact or identify you, which may include your name, phone number, and e-mail address. We may also collect demographic information about you, such as your zip code, and allow you to submit additional information that will be part of your profile. Other than the basic information that we need to establish your account, it will be up to you to decide how much information to share as part of your profile. We encourage you to think carefully about the information that you share and recommend that you guard your identity and your sensitive information. You can review and revise your profile at any time.

Payment Information

To make the payment online for availing of our services, you have to provide your bank account, mobile financial service (MFS), debit card, or credit card information to the Vite7 Delivery platform.

How We Collect Information

Session and Persistent Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work or work more efficiently, as well as to provide information to the owners of the site. As is commonly done on websites, we may use cookies and similar technology to keep track of our users and the services they have elected. We use both “session” and “persistent” cookies. Session cookies are deleted after you leave our website and when you close your browser. We use data collected with session cookies to enable certain features on our Site, to help us understand how users interact with our Site, and to monitor at an aggregate level Site usage and web traffic routing. We may allow business partners who provide services to our Site to place cookies on your computer that assist us in analyzing usage data. We do not allow these business partners to collect your personal information from our website except as may be necessary for the services that they provide.

Web Beacons

We may also use web beacons or similar technology to help us track the effectiveness of our communications.

Advertising Cookies

We may use third parties, such as Google, to serve ads about our website over the internet. These third parties may use cookies to identify ads that may be relevant to your interest (for example, based on your recent visit to our website), to limit the number of times that you see an ad, and to measure the effectiveness of the ads.

Google Analytics

We may also use Google Analytics or a similar service to gather statistical information about the visitors to this Site and how they use the Site. This is done on an anonymous basis. We will not try to associate anonymous data with your personally identifiable data. If you would like to learn more about Google Analytics, please click here.

How We Use Your Information

We use the information we collect in the following ways:

  1. To Provide and Maintain Our Service:

    • Delivering our services and products.
    • Processing your transactions and managing your orders.
  2. To Improve Our Services:

    • Analyzing data to understand user behavior and preferences.
    • Enhancing the performance and functionality of our Site and App.
  3. To Communicate With You:

    • Responding to your inquiries, complaints, and feedback.
    • Sending you updates, promotions, and notifications related to our services.
  4. For Security and Fraud Prevention:

    • Monitoring and ensuring the security of our Site and App.
    • Detecting and preventing fraudulent activities.
  5. To Comply with Legal Obligations:

    • Adhering to applicable laws, regulations, and legal processes.

How We Share Your Information

We may share your information with:

  1. Service Providers:

    • Third-party vendors who provide services such as payment processing, data analysis, email delivery, hosting services, and customer support.
  2. Business Partners:

    • Partners and affiliates for the purposes of providing you with our services.
  3. Legal Authorities:

    • Law enforcement agencies, regulators, and other authorities when we are legally required to do so.
  4. Business Transfers:

    • In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners.

Data Security

We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it against unauthorized access, loss, or destruction. However, please note that no data transmission over the internet or method of electronic storage is completely secure.

Your Data Protection Rights

You have the following rights regarding your personal data:

  1. Right to Access:

    • You can request copies of your personal data.
  2. Right to Rectification:

    • You can request correction of any inaccurate or incomplete data.
  3. Right to Erasure:

    • You can request deletion of your personal data under certain conditions.
  4. Right to Restrict Processing:

    • You can request us to limit the processing of your data under certain conditions.
  5. Right to Data Portability:

    • You can request the transfer of your data to another organization or directly to you under certain conditions.
  6. Right to Object:

    • You can object to our processing of your personal data under certain conditions.